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Latest Updates  

 

23 February, 2021

An important update from our Medical Standards Committee

Following the latest government update, we wanted to confirm what this means for our clients at Courthouse Clinics. We are now open for most treatments*, so you can continue on your journey to better skin.

As the majority of our clients are defined as having a healthcare purpose, we remain open to continue their treatment. If we need to move your treatment, please bear with us, and we will contact you. We are also able to deliver consultations in line with the latest Government advice. We will be able to offer our full range of treatments from Monday 12th April. Until then, we will remain open for consultations and medical treatments.

We continue to put client and staff safety at the heart of what we do. We continually review our COVID Safety Policy, team training and clinic auditing. We go above and beyond all required safety protocols to support our teams and enable them to work in the safest manner to protect themselves and our clients.

Please familiarise yourself with our guidance notes on what to expect when you visit our clinics as this will help to keep you and our clinic teams safe. Please also make sure to check this page regularly, and follow us on Facebook and Instagram for on-going service updates.

From all of us at Courthouse Clinics, please take care, keep safe and follow the guidance to ensure we all play our part in the fight against COVID.    

 

8 February, 2021

An important update from our Medical Standards Committee

You can now re-book your appointment at Courthouse Clinics.

We are now open for all healthcare treatments at Courthouse Clinics, so we are able to see you for consultations and treatment. If you would like to re-book your cancelled appointment, please request a call back by emailing your local clinic using the links below. Please include your name, treatment type and contact number in your message and a member of our team will call you as soon as possible to arrange your appointment.

Note: If you have recently re-booked your appointment, you do not need to take any action.

CLICK HERE TO EMAIL THE BRENTWOOD CLINIC
CLICK HERE TO EMAIL THE WILMSLOW CLINIC

 

WHY WE ARE ABLE TO OPEN

With the ever-changing COVID-19 landscape, our Medical Standards Committee are constantly reviewing how we can best support the needs of the NHS, greater medical community and those of our clients.

As part of a leading medical group, we are committed to supporting the greater medical community and NHS in the fight against COVID-19. We are immensely proud of our Doctors and Nurses, who are continuing to work in hospitals and vaccination centres across the country. We are also pleased that we’ve been able to facilitate fast-track training for our colleagues wishing to support the national vaccine effort.

We will be reopening our clinics in England from Monday 8th February. We are permitted to deliver new and on-going healthcare treatments in England in line with the latest Government advice.

We continue to put client and staff safety at the heart of what we do. We continually review our COVID Safety Policy, team training and clinic auditing. We go above and beyond all required safety protocols to support our teams and enable them to work in the safest manner to protect themselves and our clients.

PREPARING FOR YOUR APPOINTMENT

Please familiarise yourself with our guidance notes on what to expect when you visit our clinics as this will help to keep you and our clinic teams safe.
✔ Please attend your appointment unaccompanied.
✔ Please download the NHS Track and Trace app prior to your appointment.
✔ Upon arrival, you will be asked to use hand sanitiser and wear a face covering or mask. Please keep your face covering on until you are asked to remove it by your doctor or practitioner.
✔ Please do not bring personal possessions to the clinic. Please limit the wearing of jewellery. Wedding rings may be worn provided hands are kept clear from the face.
✔ When the treatment is complete, you will be invited to wash hands or use hand sanitiser.
✔ Maintain 2 metre distance from other people in the clinic as much as is possible.
✔ Please be prepared to pay by card only or contactless. We will be reducing contact wherever possible and cleaning card machines after use where necessary. If for any reason payment by cash is unavoidable, additional precautions, including hand washing, must be taken.
✔ Please attend your appointment 5 minutes early. In some instances, you may be asked to wait in your car until the doctor or practitioner is ready to see you.
✔ Please attend with no make-up for facial assessments and treatment, and hair removed for laser procedures where appropriate.

From all of us at Courthouse Clinics, please take care, keep safe and follow the guidance to ensure we all play our part in the fight against COVID.

6 January, 2021

Following the latest Government announcement of a national lockdown in England, we regret to inform you that Courthouse Clinics in Brentwood and Wilmslow will be temporarily closing with all appointments postponed until a later date.

Due to the escalating nature of COVID19 and the tighter restrictions on travel, it is vital we play our part in helping to support and protect our NHS colleagues.

As a leading medical business, we are proud to have developed best practice safety protocols, and as always, the ongoing safety and care of our clients and teams is our number one priority.

All our decisions, regarding COVID19 are made in conjunction with leading industry safety bodies as well as our expert medical teams, to ensure we are making the right decisions at the right time.

In due course, we will be in touch to re-book your appointment for a later date. As you can imagine, our clinic teams are incredibly busy, so please bear with us while we get in touch with all affected clients over the next few days and please do keep an eye on our website and social media updates.

As we navigate through these tough times, our passionate and knowledgeable teams will continue to keep you up to date with all the latest information via our social media channels and our website.

Instagram: @Courthouse_Clinics Facebook: /CourthouseClinics

Together we will get through this, but for now from all of us at Courthouse Clinics, please keep safe and well.

 

31 December, 2020

BRENTWOOD AND WILMSLOW CLINIC UPDATE
After the recent government announcement and introduction of tier 4 across England, our Brentwood and Wilmslow clinics will only be carrying out medical treatments.

As always, your safety is at the heart. We’re proud to offer our treatments in a CQC registered, clinical environment, ensuring our clients the highest standard of hygiene, treatment and care, so when you visit us at Courthouse Clinics, you can be assured that you will be in safe hands.

As we navigate through these times, our passionate and knowledgeable teams will continue to keep you up to date with all the latest information, so please keep checking our website and social media channels for the latest Covid-19 related updates.

Thank you once again for your patience and understanding at this time.

21 December, 2020

BRENTWOOD CLINIC UPDATE
After the recent government announcement and introduction of tier 4 across England, our Brentwood clinic will only be carrying out medical treatments.

With the recent changes to Government guidelines, we want to update you on what that means for your upcoming appointment at Courthouse Clinics.

Here’s what you need to know…
 Our clinic remains open to provide support to clients that require on-going medical treatments in the tier 4 area.  For clients visiting us at Courthouse Clinics Brentwood for non-essential treatments and cosmetic purposes, we will be in touch with you over the coming few days to update you on what this means for your appointment and how to rebook.

As always, your safety is at the heart. We’re proud to offer our treatments in a CQC registered, clinical environment, ensuring our clients the highest standard of hygiene, treatment and care, so when you visit us at Courthouse Clinics, you can be assured that you will be in safe hands.

As we navigate through these times, our passionate and knowledgeable teams will continue to keep you up to date with all the latest information.

Thank you once again for your patience and understanding at this time.
 

25 November, 2020

Our clinics will be open for ALL treatments from 2nd December

We’re pleased to announce that in line with the latest Government guidance, we can now safely welcome you back into clinic for all treatments from 2nd December.

If you have an appointment booked from this date please attend as normal. If you’d like to make an appointment, please contact us.

We pride ourselves on the safety and care of our clients and practitioners and we want you to feel reassured that you’re in safe hands when you visit us in clinic.

We are operating in the safest COVID-secure environment as possible with industry leading safety protocols in place throughout all our clinics for your safety and care:
  • COVID-19 temperature checks
  • Track and trace system
  • Social distancing
  • Strict hand hygiene for all employees and patients
  • All our employees will be wearing appropriate PPE for the best protection possible
  • Thorough cleaning & disinfecting with a high-grade disinfectant between each appointment
 

23 November, 2020

With the recent changes to Government guidelines, we want to update you on what that means for appointments at Courthouse Clinics over the next few weeks.

We are pleased to inform you that we are able to remain open during the restrictions and will continue to treat as many clients as we can within the parameters of the government guidelines.

Please read our updated Safety Policy

 

4 November, 2020

With the recent changes to Government guidelines, we want to update you on what that means for appointments at Courthouse Clinics over the next few weeks.

We are pleased to inform you that we are able to remain open during the restrictions and will continue to treat as many clients as we can within the parameters of the government guidelines.

Why Are We Allowed To Stay Open?

We pride ourselves in providing patients with clinically proven treatments and products in a safe, medical environment. Not only are our clinics Care Quality Commission registered and compliant, but all of our doctors are registered by the General Medical Council and are members of the British College of Aesthetic Medicine.

According to the latest government guidelines, this means that we are classified as a medical provider and can carry out some of our medical treatments throughout lockdown.

The following measures and precautions are in place throughout our clinics to allow us to remain open safely:
✓ CQC registered with all procedures taking place in a clinical environment
✓ Daily COVID-19 temperature checks
✓ Track and trace system
✓ Social distancing
✓ Strict hand hygiene for all employees and patients
✓ All our employees will be wearing appropriate PPE for the best protection possible
✓ Thorough cleaning and disinfecting with a high-grade disinfectant between each appointment
✓ Courthouse Clinics are registered and compliant with the standards of the following governing bodies: MHRA – Medicines & Healthcare Products Regulatory Agency (Medicines & Devices) CQC – Care Quality Commission (Premises & Processes) GMC – General Medical Council (Doctors) BCAM – British College of Aesthetic Medicine (Aesthetic Doctors) NMC– Nursing Midwifery Council (Nurses)

What Do You Need To Know About Your Appointment?

Our teams are currently working hard to contact all our booked-in clients to confirm that their treatments and appointments can continue as planned, or rebook where necessary. As you can imagine, we have lots of clients to call so please bear with us while we get in touch with all affected clients over the next few weeks.

All our clinics are operating in the safest COVID-secure environment possible with industry leading safety protocols in place so when you do visit us you know you will be in safe hands.

We will continue to keep you up to date with all the latest information via email and on our website, but you can also follow us on social media for the latest news.

From all the team at Courthouse Clinics, we thank you for your continued support.  
 
 

2 November, 2020

Following the latest government announcement, we want to reassure you that our clinics will remain fully open until 8pm Wednesday evening, with your safety at the heart.

Until then, please feel free to continue to attend your appointment as normal.

 
All our clinics are operating in the safest COVID-secure environment possible with industry leading safety protocols in place. We always have and always will provide the highest level of safety and care in our clinics. As we navigate through these challenging times, our passionate and knowledgeable teams will continue to keep you up to date with all the latest information regarding new and existing bookings.
 
Look out for further information that will be shared tomorrow with details of our plans from Thursday onwards.
 
From all the team at Courthouse Clinics, we thank you for your continued support.
 
 

Covid -19 Safety Measures

 We have worked hard to create a leading safety policy for our clinics ensuring that when you visit Courthouse Clinics, you will be in safe hands. You can read our full safety charter at your leisure, but for now, here are just some of the measures we have implemented to ensure our clinics provide you with the safest and most hygienic conditions possible:pre-appointmentPre-Appointment Only clients with pre-booked appointments are able to come into our clinics. We ask that you attend alone wherever possible and limit the number of personal items you bring. Please don’t wear jewellery and if you’re having a facial treatment, please remove all make-up in advance. We will also ask you a set of screening questions prior to your appointment and you will receive a contactless temperature check on arrival.  Social Distancing We will stagger our appointment times to reduce the number of clients in our clinics. Our waiting areas will also be spaced according to governement guidelines to maintain social distancing practices. And, where required, our reception desks will be fitted with screens. Hand Hygiene Hand Hygiene We are enforcing strict hand hygiene for all employees and clients, requiring them to wash their hands for at least 20 seconds before all treatments, and any activity that could result in hands becoming contaminated. All clinics will also be fitted with hand sanitising dispensers for client use, on arrival and before leaving our clinics.  PPE PPE Our employees will all be wearing full PPE gear offering protection for them and for our clients. We will be providing our clients with face masks on arrival to wear for their appointment. Cleaning & DisinfectingCleaning & Disinfecting We use high grade disinfectant and are introducing more frequent and thorough cleansing in our clinics, with time built in between each appointment to clean our treatment rooms before the next client arrives.  Treatment Delivery Treatment Delivery Our medical teams will undergo training to ensure that they follow strict medical protocols when delivering treatments.  Infection Control Audit Infection Control Audit We are introducing a regular infection control audit to ensure our clinics are COVID-19 secure.
 

19 June, 2020

As we move closer to re-opening, we want you to know that when we do, it will be with your safety at the heart. You can read our full safety charter at your leisure, but for now, here are just some of the measures we have implemented to ensure our clinics provide you with the safest and most hygienic conditions possible to help you continue your journey to better skin:

Pre-Appointment

Only clients with pre-booked appointments are able to come into our clinics. We ask that you attend alone wherever possible and limit the number of personal items you bring. Please don’t wear jewellery and if you’re having a facial treatment, please remove all make-up in advance. We will also ask you a set of screening questions prior to your appointment and you will receive a contactless temperature check on arrival.

Social Distancing

We will stagger our appointment times to reduce the number of clients in our clinics. Our waiting areas will also be spaced 2 metres apart to maintain social distancing practices. And, where required, our reception desks will be fitted with screens.  

Hand Hygiene

We are enforcing strict hand hygiene for all employees and clients, requiring them to wash their hands for at least 20 seconds before all treatments, and any activity that could result in hands becoming contaminated. All clinics will also be fitted with hand sanitising dispensers for client use, on arrival and before leaving our clinics.

PPE

Our employees will all be wearing full PPE gear offering protection for them and for our clients. We will be providing our clients with face masks on arrival to wear for their appointment.

Cleaning & Disinfecting

We use high grade disinfectant and are introducing more frequent and thorough cleansing in our clinics, with time built in between each appointment to clean our treatment rooms before the next client arrives.

Treatment Delivery

Our medical teams will undergo training to ensure that they follow strict medical protocols when delivering treatments.  

Infection Control Audit

We are introducing a regular infection control audit to ensure our clinics are COVID-19 secure.  

Rebooking existing appointments

If we had to postpone your appointment, our clinic team will be in touch over the next few weeks to rebook your treatment at a time and date that is suitable for you.

Keeping in touch

We will continue to keep you updated via email and our website, but you can also follow us on social media for the latest news as well as lots of helpful tips and advice.

Facebook: /courthouseclinics

Instagram: @courthouseclinics

Twitter: /court_house

Thank you for your understanding and we kindly ask that you are patient while we get everything back and up and running to full capacity safely.

From all of us at Courthouse Clinics, please stay safe and we are looking forward to welcoming you back into our clinics soon.ç

 

We’re preparing to welcome you back into our clinics soon

  In line with the latest Government advice, we are preparing to re-open our clinics with a phased approach. From early July, we will reopen clinics and will provide you with our full range of aesthetic treatments. To ensure that we maintain a safe environment, we will be staggering our appointment times to allow for enhanced cleaning between clients as well as limiting the number of people in clinic at any time. We are working diligently to ensure that when we re-open our doors, it is under the safest and most hygienic conditions possible to protect the wellbeing of both our clients and employees. We are working alongside our industry regulatory body, the Joint Council of Cosmetic Practitioners, to introduce a stringent COVID19 Safety Policy in all our clinics nationwide, which we will share with you soon.

Priority for rebooking existing appointments

If we had to postpone your appointment, we will be in touch to rebook. Please rest assured that we are committed to resuming your journey as soon as possible. Thank you for your understanding and we kindly ask that you are patient while we get everything back and up and running to full capacity safely.

We’re all in this together

We will continue to keep you updated via email and our website, but you can also follow us on social media for the latest news as well as lots of helpful tips and advice.

Facebook: /courthouseclinics

Instagram: @courthouseclinics

Twitter: /court_house

  From all of us at Courthouse Clinics, please stay safe and we are looking forward to welcoming you back into our clinics soon.
 

18 May, 2020

Want smooth hair free skin ASAP? You can now pre purchase Laser Hair Removal online and get our biggest ever discount of 55% off! Be first in line to book in once our clinics reopen.
Buy Now
 

 

20 April, 2020

In the past few weeks, the COVID-19 virus has affected all of our lives. It is a hugely challenging time and we are all adjusting to a new way of living whilst ensuring that we remain in good health. For many of our colleagues the biggest challenge has been working on the frontline to care for those most in need. We are immensely proud of all our NHS staff and care workers and find their collective efforts a true inspiration. During these uncertain times, we are doing everything we can to keep all our clients and employees safe. As such, we will be keeping our clinics temporarily closed to help in the national effort to fight the virus and slow down the spread, easing pressure on our hospitals and care workers. For over 25 years, our mission has been to inspire greater confidence through better skin. Rest assured, we will continue with this mission once we reopen our clinics.   What you need to know now: We completely understand that you will be keen to reschedule your appointment with us as soon as is feasibly possible. With the current uncertainty we are now kindly asking all our clients to bear with us and as soon as we are ready we will contact you to arrange a suitable date. Please rest assured that we are committed to resuming your journey as soon as it is safe to do so

26 March, 2020

Frequently Asked Questions – Clinic Closures

How do I reschedule my appointment?

We will try to contact you to reschedule your appointment, if we are unable to contact you after 3 attempts we will leave a message and rebook your appointment to ensure you have a priority slot when we reopen.

I had a consultation booked, what happens now?

If your consultation was booked for after the 23rd March, we will try to contact you to reschedule the consultation. If we are unable to contact you after 3 attempts we will leave a message and re-book your consultation to ensure you have a priority slot when we reopen.

I have purchased a course of treatments, what will happen to my treatments now?

Our clinics are only closed temporarily and your treatments will continue as normal once we reopen.To ensure you are able to take all treatments in your package we will be extending all packages by the period for which we are closed.

How will I know when the clinic reopens?

We will contact you by email and SMS.  In the meanwhile for the latest information regularly visit our website and we recommend you bookmark this page for easy reference. You can also follow us on our social channels Facebook and Instagram.

Will delaying my laser hair removal appointments affect my results?

A delay in treatment will naturally delay the final results of treatment, however, you will still see good results. The results you have already achieved will not be reversed and once your treatment resumes you will continue to see further improvements. At Courthouse Clinics we continually review the results of treatment to ensure that your treatment plan delivers the best results and we will continue to do so.

How long will you be closed?

We will continue to work within government guidelines and reopen once we are advised that it is safe to do so. To stay up to date with the latest information we recommend you bookmark this page for easy reference. You can also follow us on our social channels Facebook and Instagram.

Why are the clinics closed?

Our clinics are temporarily closed in light of the current situation with COVID-19 and government direction to close.

23 March, 2020

Important Update – Clinic Closures

It is with sadness, that we have made the decision to temporarily close all of our clinics as of this evening. We have taken every precautionary measure to keep the health and wellness of our staff, clients, friends and family safe to date, but with the escalating situation to prevent the spread of COVID-19, we feel it is time to close the doors to our clinics.

In keeping with our commitment to support the NHS, this will also allow our medically trained doctors and nurses to join the NHS effort while some of our clinics will be offering necessary services. As some of our colleagues join the NHS workers, we urge you to please stay at home to help ease the pressure the NHS is already facing, and to protect the vulnerable and elderly. For over 20 years, our mission has been to inspire greater confidence through our treatments. Rest assured, we will continue with this mission once we reopen our clinics, with the ambition of re-opening our doors on 1st May providing it is safe to do so.

What you need to know now:

We are currently calling all clients to reschedule any outstanding appointments. Our call centres remain open as usual to support you on 0203 949 9929, our friendly team of advisors are also happy to answer queries and you can find FAQs via our website, too. If you are a MEDIWEIGHT patient we will contact you separately with details of how to manage your ongoing programme.

Let’s stay in touch:

We will continue to be touch via email, the website and social media with top tips and advice on how to continue your skincare journey from home. We’re all in this together, and when we all stay in touch it makes things that little bit easier. Instagram: @courthouseclinics Facebook: /courthouseclinics Our Website: courthouseclinics.com But for now, on behalf of all of us at Courthouse Clinics, we would like to wish you and your family good health, please stay safe and we look forward to seeing you back in clinic soon. Warm wishes, Amanda Elbourn Operations Director Courthouse Clinics

16 March, 2020

Important Information Regarding Coronavirus (COVID-19)

With so much coverage in the news, we wanted to contact you to highlight measures we have in place to protect you as our clients who remain our highest priority, as always.

Courthouse Clinics is Care Quality Commission registered, the same authority that governs the NHS. This means we abide to the highest standards of practice and are committed to ensure that only healthcare professionals deliver treatments in clinical environments.

OUR CLINICS

We pride ourselves in the highest standards of cleanliness at our clinics. The Courthouse Clinics team always ensure that our treatment rooms (machines, utensils and work surfaces) are wiped and sanitised after each client. We are keen to reassure you that in addition to the very high standards and regulation already in place, we are taking even more additional steps to ensure your visit to the clinic is safe. With that in mind, we want to give you an insight into the stringent daily steps we take, as well as advice for you to help you be extra vigilant amid growing concerns around the coronavirus (COVID-19).

OUR TEAM

Our staff follow stringent hand hygiene policies, including double cleansing their hands before and after each treatment and using gloves where necessary. Hand sanitisers are also available for you to use throughout the clinic, before and after your treatments. These are located at front desk. Our bathroom and treatment rooms all contain adequate hand washing facilities. We are monitoring our teams travel, ensuring that anyone who has visited an area of high risk is taking the recommended steps to protect those around them.

OUR CLIENTS

Following the advice of health authorities in responding to the spread of coronavirus, we would like to provide the below guidance to all our clients:
  • As many of you frequently travel for work and pleasure, as well as travelling from abroad to see us, we ask that you adhere to the advice from the National Health Service, and Public Health England with regards to the spread and containment of Coronavirus.
  • If you have a high temperature and/or a new continuous cough you should visit https://111.nhs.uk/covid-19 and complete the self-assessment.
  • If you have been told by the NHS to self-isolate, then please let us know and we will rearrange your appointment.
  • In the event that you are one of our customers who has visited us within the previous 14 days and has since been diagnosed as having contracted Coronavirus we ask that you make us aware so that we can take necessary action.
  • All the team at Courthouse Clinics thank you for your continued support and commitment to the health and well-being of our staff and clients.
  Kind regards,

Amanda Elbourn Operations Director Courthouse Clinics

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